Active Screening

Prior to each working shift and before arriving at the workplace, employees are required to fill out a Daily Active Screening check. If they report any symptoms, they are asked not to report to work or enter the building. Their supervisor is automatically informed in real-time and the employee is asked to contact their health care provider or public health for advice and direction.

Face Coverings and Personal Protective Equipment (PPE)

Three ply face coverings, gloves and safety glasses are provided to each employee by their supervisor to be used in indoor and outdoor public spaces that are openly accessible by the public; and in workplaces when physical distancing (2m) cannot be maintained, unless a physical barrier is present.

Where a face covering is required by law:

Indoor workspaces accessible to the public, including:

• Board rooms/meeting rooms
• Cashier area
• Desks
• Elevators
• Hallways/aisleways
• Kitchen/kitchenettes
• Publicly accessible washrooms

Public Facing Counter Barriers

Public facing service delivery counters have separation barriers installed to ensure there is separation between the employee and the customers. Based on the office layout and hazard assessment, barriers may be installed in specific department workspaces as well (e.g. between workstations), after all other physical distancing strategies have been explored.

Sanitizing

Hand sanitizing stations are available throughout facilities, including at entrances, lobbies, washroom areas, elevator lobbies, boardrooms, lunchrooms and kitchenettes. Hand sanitizer has a minimum 60% alcohol based formulation that is proven to kill 99.9 % of germs and is fragrance free. Town vehicle operators are provided with hand sanitizers/wipes for personal use.

Cleaning and Disinfecting

Departments responsible for building operations and maintenance have established standard cleaning and disinfecting procedures to perform regular cleaning and disinfecting to reduce the risk of potential exposure to COVID-19:

• High frequency touch points in common areas (e.g. doorknobs, handrails, elevator buttons, washrooms, lunchrooms, boardrooms) are cleaned and disinfected minimally once a day. Employees responsible for cleaning and disinfecting have been trained on procedures using sanitizing wipes and disinfectant sprays.
• Vehicles are also cleaned with increased frequency based on operational needs. Vehicle operators have been trained and provided with adequate supplies to clean and disinfect their vehicles and minimizing driver change-outs. 

Signage

Signage is available throughout our facilities. The signage raises awareness and reminds employees and customers of the potential risks of exposure to COVID-19 and the measures that are necessary to stop its spread, such as signs and symptoms of COVID-19, personal hygiene practices, physical distancing, and how to self-screen.

Capacity Control

To limit building occupancy numbers to a maximum of 25%, staff that can work remotely have been encouraged to do so since the pandemic. Other than essential services staff and those required to operate public-facing duties, the remaining employees continue to work remotely. 

Shared Workspaces and Meetings

Employees are discouraged from using each other’s workstations, keyboards, phones, offices, or other work tools and equipment, when possible. Where workstations and work tools and equipment are shared (e.g. customer service counters, cash registers) – they are expected to clean and disinfect them with supplies provided before and after use.

Employees are encouraged to continue with virtual meetings. If an in-person meeting is necessary, it must only take place in a workspace where all participants can maintain physical distancing (2m) at all times. Boardroom capacity has been reduced to assist in this regard.