Accessibility

The Town of Shelburne is committed to ensuring that people of all ages and abilities enjoy the same opportunities as they live, work, play, visit and invest in our community. Stay informed about our services through our Accessibility Advisory Committee.

The Town of Shelburne is committed to ensuring that people with disabilities have the same access to municipal goods and services as any other person, in the same location and in as similar manner as reasonably possible.  The Town will ensure that it has a process for receiving and responding to feedback that is accessible to persons with disabilities.  Review the Town of Shelburne Integrated Accessibility Standards.

Joint Multi-Year Accessibility Plan 2022-2025.

Annual Status Report as of December 31, 2022.

All documents are available in an accessible format upon request.

To file a complaint regarding accessible customer service - click here to access the document.

To request information be provided in alternative format - click here to access the document.

Accessibility award program

We give out the Melissa Kelly Access Award and the Town of Shelburne Exceptional Achievement Award to businesses and not-for-profit organizations that make their building or service more accessible.

Nominate a business for our accessibility awards

View our Accessibility Awards nomination criteria. You can send all nominations to the Accessibility Advisory Committee at any point in the year.

Nominate a business

Your nomination should include:

• A clear description of the problem that the project addressed
• The steps taken and resources used to solve the problem
• Any results or feedback about the project
• Supporting documentation (photographs, plans, website information) is welcome

The judging committee may visit the business or organization under consideration.

Accessibility plan

Check out our Accessibility Plan where we discuss the barriers we have removed in the past and those we are removing now to make our community more accessible.

Accessibility for Ontarians with Disabilities Act (AODA)

With our continued commitment to meet the requirements outlined in the Accessibility for Ontarians with Disabilities Act (AODA), we will provide, or arrange for the provision of, accessible formats and communication supports as it relates to information about our goods, services or facilities.

Accessible documents

We have made every attempt to make all of our documents accessible. Please contact us if you require assistance and we will make every attempt to provide this information in an alternate format.