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The Town of Shelburne is committed to ensuring that people of all ages and abilities enjoy the same opportunities as they live, work, play, visit and invest in our community. Stay informed about our services through our Diversity Equity and Inclusion Committee.

The Town of Shelburne is committed to ensuring that people with disabilities have the same access to municipal goods and services as any other person, in the same location and in as similar manner as reasonably possible.  The Town will ensure that it has a process for receiving and responding to feedback that is accessible to persons with disabilities.  Review the Town of Shelburne Integrated Accessibility Standards.

Joint Multi-Year Accessibility Plan 2022-2025.

Annual Status Report as of December 31, 2022.

All documents are available in an accessible format upon request.

To file a complaint regarding accessible customer service - click here to access the document.

To request information be provided in alternative format - click here to access the document.

Accessibility award program

We give out the Melissa Kelly Access Award and the Town of Shelburne Exceptional Achievement Award to businesses and not-for-profit organizations that make their building or service more accessible.

Nominate a business for our accessibility awards

View our Accessibility Awards nomination criteria. You can send all nominations to the Diversity Equity and Inclusion Committee at any point in the year.

Your nomination should include:

  • A clear description of the problem that the project addressed
  • The steps taken and resources used to solve the problem
  • Any results or feedback about the project
  • Supporting documentation (photographs, plans, website information) is welcome

The judging committee may visit the business or organization under consideration.

Diversity Equity and Inclusion Committee - Accessibility Award Program

Nominations are now being accepted for the Accessibility Award Program

Did you know that Ontario has accessibility legislation (The Accessibility for Ontarians with Disabilities Act -AODA) that is designed to make Ontario a barrier-free province by 2025? We want to help Shelburne’s businesses and not-for-profits get ready to meet the terms of the law, and reap all the benefits that come with making businesses accessible to all.   

To help encourage awareness of the law and encourage businesses in achieving accessibility for all, we have two civic awards:  

The Melissa Kelly Excellence in Access Award 

The award is named in honour of Melissa Kelly, a child from Shelburne who passed away at age 14.  Melissa had a disability, but never saw it as a barrier to living a positive and joyful life. She dreamed of a barrier-free future for everyone.

One Melissa Kelly Excellence in Access Award will be presented annually to a Shelburne business or not for-profit organization that shows exceptional commitment to making their business or organization accessible to people with disabilities. Some examples of award-worthy achievements could include initiatives such as offering outstanding customer service, installing permanent or portable ramps to permit people with mobility issues to access a building, designing signage that is accessible to people with vision loss or learning disabilities, redesigning a layout to eliminate trip hazards from store aisles or landscaping, or improving a website’s design or content to make  information more accessible to people with a variety of disabilities. These are only a few examples of ways that access could be creatively improved for people with different kinds of disabilities, whether physical, sensory, or intellectual in nature.  The Melissa Kelly Award is designed to recognize accessibility achievements by any organization regardless of budget or size. The award is to encourage excellence for individual projects that need not require significant expense, but rather a willing attitude. The emphasis is on creativity and demonstrated commitment to making a practical step towards improving access, usually within the scope of a single small, short-term project. 

The Town of Shelburne Exceptional Achievement in Access Award

This award is not awarded on a regular basis, but only when an exceptional commitment to accessibility is demonstrated. Only one will be given out in any given year, at the same time that the Melissa Kelly Award is presented. Examples of projects that would be considered for this award could be the comprehensive redesign and construction of a more accessible building, venue, or accessible website, the creation and implementation of a comprehensive accessibility plan (i.e. policies, procedures, training initiatives, capital improvements, communication systems) to improve access across an organization’s activities. The Exceptional Achievement Award is for large projects that are more comprehensive in scale.  

Prizes:   

Recipients of the Melissa Kelly Excellence in Access Award will receive:

A plaque or trophy with their name and project engraved on it, plus a letter of congratulations from the Town of Shelburne a postcard to place in their window.

Recipients of the Exceptional Achievement in Access Award will receive:

A plaque or trophy with their name and project engraved on it, plus a letter of congratulations from the Town of Shelburne.   

The Exceptional Achievement in Access Award will not be awarded every year, but only when an exceptional project merits it. A maximum of one will be awarded in any given year. 

Winners of either award will keep their plaque or trophy for permanent display on their premises. 

How Nominations Will Be Accepted:  

Projects may be nominated for either award by

  • a third party, or
  • be self-nominated 

Nominations may be forwarded to the Town of Shelburne’s Diversity Equity and Inclusion Committee at any time throughout the calendar year.  

Nominations should include:  

  • a clear description of the problem the project was designed to address
  • steps taken and resources used to solve the problem, and any results or feedback obtained from the
  • project.  

Supporting documentation (i.e. photographs, plans, website information, public feedback, etc.) that enable the judging committee to understand the project is welcome. The judging committee will also, whenever appropriate, visit a business or organization to review the project under consideration for an award.   

 

Nominate a business

Accessibility for Ontarians with Disabilities Act (AODA)

With our continued commitment to meet the requirements outlined in the Accessibility for Ontarians with Disabilities Act (AODA), we will provide, or arrange for the provision of, accessible formats and communication supports as it relates to information about our goods, services or facilities.

Accessible documents

We have made every attempt to make all of our documents accessible. Please contact us if you require assistance and we will make every attempt to provide this information in an alternate format.

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Contact Us

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Administrative Office
203 Main Street East
Shelburne, ON L9V 3K7

Phone: 519-925-2600

Fax: 519 -925-6134

Hours of Operation
Monday to Friday, 8:30 a.m. to 4:30 p.m.
Closed between 12:00 pm to 1:00 pm

© 2019 Shelburne

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