Paying My Bills

Pets are valued members of a family. In order to keep your pet safe, the Town of Shelburne promotes responsible pet ownership through our Animal Control By-law. Finding a lost pet can be challenging, especially if they lack a tag. Keep your pet safe by purchasing a dog tag through the Town.

Dog tags are a small, flat metal tag that are worn on a dog's collar, which has your dog's municipality and contact information.

You should update your dog tag information (at no charge) whenever you change phone numbers or move to a new address.

For more information about Animal Services visit Shelburne's Shelburne Animal services webpage   

Payment methods

Pay online

To make an online payment, you will need:

• The account number (begins with the 0 and is 5 digits)
• Your credit card (Visa or Mastercard)
• The amount owing

Convenience fee

You will pay an additional convenience fee when using Visa and paying online or by phone for details visit Shelburne Animal services webpage    .

To pay for your dog tag online click the blue tab below

Pay your tag online

Pay by phone

Call 1-855-973-1933 to pay by phone and follow the pre-recorded instructions.

To make a payment by phone, you will need:

• The account number (begins with the 0 and is 5 digits)
• Your credit card (Visa or Mastercard)
• The amount owing

Pay in person

The Town Hall located at 203 Main St. E. 

We accept the following types of payment:

• Cash
• Cheque
• Debit

Drop box

You can drop off your payment outside of our regular hours. Place your payment in the night deposit box (brass mail slot) located at the employee entrance to Town Hall on Victoria St.

Mail your payment

Make your cheque payable to the Town of Shelburne and mail it with your bill stub to:

Shelburne Town Hall
203 Main St. E.
Shelburne, ON
L9V 3K7

The Town of Shelburne has municipal parking lots downtown and allows street parking in some areas. For more information about the Town of Shelburne By-laws, parking permits, winter parking regulations, Contesting a parking ticket or to locate Municipal parking, visit the Parking webpage.

Payment methods

Online payment 

To make an online payment, you will need:

• The parking ticket number (begins with the letter D)
• Your credit card (Visa or Mastercard)
• The amount owing

Convenience Fee

You will pay an additional convenience fee when paying with credit card, online or by phone, for details visit Shelburne Parking webpage

Pay your ticket online

Pay by phone

Call 1-855-973-1933 to pay by phone. Follow the pre-recorded instructions. To make a payment by phone, you will need:

• The parking ticket number (begins with the letter D)
• Your credit card (Visa or Mastercard)
• The amount owing

Pay in person 

You can pay a parking ticket in person by coming to Town Hall located at 203 Main St. E. 

We accept the following types of payment:

• Cash
• Cheque
• Debit

Drop box

You can drop off your payment outside of our regular hours. Place your payment in the night deposit box (brass mail slot) located at the employee entrance to Town Hall on Victoria St.

Property taxes provide the main source of revenue to deliver important municipal, county and school services to the community. View our Tax Collection policy for more information about how tax rates are set.

You will receive two tax bills each year. The interim tax bill is 50% of your previous year's property taxes. When the current year's budget for the Town of Shelburne has been approved and the Province of Ontario provides us with a tax rate we will issue the second bill.

For more information about your property tax bill, due dates, Covid 19 property tax relief, penalty and interest charges, property assessments and other tax related question visit Shelburne's Taxes webpage 

Payment methods

Online payment

You can pay your property taxes online using Visa or Mastercard through Paymentus.

You will need the following information:

• Your account number (19 digit roll number on your property tax bill)
• The amount you wish to pay
• Your credit card

Convenience fee

You will pay an additional convenience fee when using Visa and paying online or by phone for details visit 

Shelburne's Taxes webpage 

Pay your Tax bill online

Pre-Authorized payment plan

You can make paying your taxes easier by setting up a pre-authorized payment system.

Fill out a pre-authorized payment form.

There are two options for pre-authorized payment plans:

You may change or cancel your pre-authorized payment information at anytime by filling out change or cancel my pre-authorized payment information. 

Telephone or online banking payment

You can pay your taxes using telephone or internet banking.

To pay, you will need to:

• Set the Town of Shelburne as the payee
• Enter the 19 digit roll number on your property tax bill as your account number

Pay in Person

You can pay a parking ticket in person by coming to Town Hall located at 203 Main St. E. 

We accept the following types of payment:

• Cash
• Cheque
• Debit

Drop box

You can drop off your payment outside of our regular hours. Place your payment in the night deposit box (brass mail slot) located at the employee entrance to Town Hall on Victoria St.

Pay at your bank

You can pay your property taxes at your bank. You will need to go into your bank and speak with a teller in order to pay your property taxes. Make sure to have your bill with you.

Payment by your mortgage provider

If your mortgage provider pays your property taxes, you may confirm with Town Hall that we have added your mortgage provider to your property taxes account.  Once your tax bill has been paid we will send you confirmation of payment.  

Mail your payment

Make your cheque payable to the Town of Shelburne and mail it to:

Shelburne Town Hall
203 Main St. E.
Shelburne, ON
L9V 3K7 

The Town of Shelburne operates and maintains the municipal water distribution system and sewer collection system. Shelburne's municipal drinking water supply comes from groundwater wells and is stored in our water tower, ensuring water pressure and supply. We are committed to providing our residents with safe and clean drinking water. Review our water reports and releases to stay informed about water quality and sustainability. We manage our water and sewer utilities through the Water and Sewer By-law and Sewer Use By-Law 46-2009. 

For more information about your Water Bill, Covid 19 water/sewer rate relief, water and sewer due dates, water or Sewer certificate, change of ownership and other Water and Sewer related question visit Shelburne's Water Sewer webpage 

Payment methods 

Online payment

You can pay your water bill online using Visa or Mastercard.

You will need the following information:

• Your account number (5 digit customer number on your water bill)
• The amount you wish to pay
• Your credit card

Convenience fee

You will pay an additional convenience fee when using Visa and paying online or by phone for details visit Shelburne's Water Sewer webpage 

Pay your water bill online

Pre-Authorized payment plan

You can pay your water and sewer bill with ease by setting up a pre-authorized payment system. Fill out a pre-authorized payment form and return to the Town of Shelburne.

You may change or cancel your pre-authorized payment information at anytime by filling out change or cancel my pre-authorized payment information.

Telephone or online banking payment

You can pay your water using telephone or internet banking. To pay you will need to:

• Set the Town of Shelburne as the payee
• Enter the 5 digit customer number on your water bill as your account number

In person payment

You can pay a parking ticket in person by coming to Town Hall located at 203 Main St. E. 

We accept the following types of payment:

• Cash
• Cheque
• Debit

Drop box

You can drop off your payment outside of our regular hours. Place your payment with bill stub in the night deposit box (brass mail slot) located at the employee entrance to Town Hall on Victoria St.

Pay at your bank

You can pay your water bill at your bank. You will need to go into your bank and speak with a teller in order to pay your bill. Make sure to have your bill with you.

Mail your payment

Make your cheque payable to the Town of Shelburne and mail it with your bill stub to:

Shelburne Town Hall
203 Main St. E.
Shelburne, ON
L9V 3K7