Penalty Order Options

If you do not pay your penalty order by the due date, then it will be sent to Service Ontario for plate denial. 

Once your penalty order has proceeded to plate denial, you will have to attend a Service Ontario location to make payment. Your license plate will not be renewed until all fines have been paid in full.

Screening Review Appointment

The Screening Officer will conduct a review of the Penalty Order and all supplementary documentation as submitted by the registered owner, and will make a decision to either confirm, vary or set aside the Penalty Order. (Please refer to "Supplementary Documentation Required to be Submitted Prior to Review" on this page.  Failure to submit your evidence prior to your screening review may result in affirmation of your Penalty Order.)

Once a decision has been made, the Screening Officer will send the Notice of Decision to the appellant as soon as practical after the decision is made.

If you disagree with the decision of the Screening Officer, you can proceed to Stage 2 of the Appeals Process by scheduling a review of the Screening Officer's Decision by a Hearing Officer.

ASE AP Guidelines 

Please Note: the onus is on the registered owner of the vehicle to provide credible evidence to support their claim.  

Hearing Review Appointment

The Hearing Officer will review the decision Screening Officer, in addition to supplementary documentation submitted by the appellant, and make a decision to either confirm, vary or set aside the Penalty Order. (Please refer to "Supplementary Documentation Required to be Submitted Prior to Review" on this page.  Failure to submit your evidence prior to your hearing may result in affirmation of the Screening Officer's Decision.)

Once the decision has been made, the decision will be sent to the appellant as soon as practical after the review is complete.

The decision of the Hearing Officer is final.

ASE AP Guidelines

Please Note: the onus is on the registered owner of the vehicle to provide credible evidence to support their claim.  

If you don't show up for your scheduled appointment, a "No Show" fee in the amount of $60.00 will be added to your Penalty Order (see subsection 14(2) para 3 of O. Regulation 355/22).

Cancellation/Rescheduling of Screening/Hearing:

To support any of the following claims, you will be required to submit the following to the Screening/Hearing Officer at least 7 days PRIOR to your scheduled appointment:

Medical emergency

• hospital/doctor report (with the same date)
• accident report

Financial Hardship

• ROE
• Notice of Assessment
• Government document (EI, CPP, parental leave documentation)
• Current student timetable, proof of enrollment, share student portal.
• Termination letters.

Fraud/Theft

• Police incident report

Plate does not match vehicle

• Ownership with the same plate on PO, but different vehicle. 
• An image of the BACK of the vehicle with the plate in view

These documents can be submitted online at the time that you book your Screening and/or Hearing appointment.  Alternatively you can email your documentation to be considered by the Screening/Hearing Officer to ase@ojpc.ca.

If you are submitting documentation to support your request, please be advised that it is required to be received at least 7 days PRIOR to your scheduled appointment.

Your documents can be submitted online at the time that you book your Screening and/or Hearing appointment.  Alternatively you can email your documentation to be considered by the Screening/Hearing Officer to ase@ojpc.ca.

Screening and Hearing Reviews will only be conducted with the registered owner of the vehicle UNLESS the registered owner has submitted the Authorization to Act as an Agent form 7 days prior to your scheduled appointment.

If this form has not been submitted, then the Screening/Hearing Officer will not conduct the requested review.

All reviews conducted by Screening and Hearing Officers are done virtually, so you do not need to attend in person.  

Once you have booked your appointment, you will receive a confirmation email that is sent to the email address that you provided when booking your appointment.  Prioritize this email as you will not receive another one.  The confirmation email will provide you with the meeting link to attend your scheduled appointment via the Microsoft Teams platform.

Alternatively on the day of your review, you can also call in to attend your meeting instead of attending the virtual platform - the phone number for you to call is available when you open your meeting link