Paying Property Taxes

Go Paperless with Property Tax E-Billing

The Town of Shelburne is pleased to offer e-billing for property tax bills — a convenient, secure, and environmentally friendly way to receive your bill.

With e-billing, your property tax bill is delivered directly to your inbox in PDF format, making it easy to access, save, and print whenever you need it.

Benefits of E-Billing:

• Fast and reliable delivery
• Easy to store and retrieve
• Reduces paper waste

Please note: If an e-bill is undeliverable due to an invalid or inactive email address, your enrollment in the program will be automatically cancelled. Be sure to provide a valid and regularly monitored email address.

Ready to Sign Up?

Complete the  e-billing application form to get started.

Need to Cancel?

If you wish to return to paper billing, simply fill out the  e-billing cancellation form.

You can make paying your taxes easier by setting up a pre-authorized payment system. There are three options to choose from by having the monies directly withdrawn (debited) from your Bank account.

Fill out a pre-authorized payment form

 You may change or cancel your pre-authorized payment information at anytime by filling out change or cancel my pre-authorized payment information. 

The Town of Shelburne offers a convenient way to pay your property taxes online using Visa or Mastercard through our secure payment provider, Paymentus. You can also make a payment over the phone by calling 1-855-973-1933.

What You’ll Need:

• Your 19-digit roll number (found on your property tax bill)
• The amount you wish to pay
• A valid Visa or Mastercard

Note: When paying your property taxes using paymentus you will pay a 1.75% convenience fee to paymentus

Pay Your Property Tax Bill Online

You can pay your property tax bill through telephone or internet banking with most major financial institutions. It’s a secure and convenient way to stay on top of your payments.

How to Pay:

1. Log in to your online or telephone banking.
2. Add “Shelburne” as a payee.
   • Tip: Search for “Shelburne, Ontario” — do not select Shelburne, Nova Scotia (SHELBURNE NS).
3. Enter your 19-digit roll number (found on your tax bill).
   • No spaces or decimals.
   • If you have multiple properties, each roll number must be added and paid separately.
4. Make your payment at least 3 business days before the due date to avoid late fees.
5. If you move within Shelburne, be sure to update your account information. Your roll number is property-specific and does not transfer with you.

Roll Number Format:

Your 19-digit roll number appears on your tax bill and looks like this:
22-21-0000-001-00111-0000

You can also make in-person payments at most bank branches.

You may submit post-dated cheques to the Office. Cheques will be processed on the date written on the cheque.

Submission Options:

• By Mail:
  Town of Shelburne
  203 Main Street East
  Shelburne, ON L9V 3K7

• In Person or Drop Box:
  Cheques can be dropped off at the Office during business hours or placed in the secure after-hours drop box located at the employee entrance.

Hours of Operation:

• Monday to Friday
  8:30 a.m. – 4:30 p.m.
  (Closed daily from 12:00 p.m. to 1:00 p.m.)

Returned Cheques

If a cheque is not honoured by your financial institution, a $45.00 service charge will be added to your account.

You can pay your property taxes in person at the Administrative Office located at:

Town of Shelburne
Main Street East
Shelburne, ON L9V 3K7

Payments can be made at the administrative desk during regular business hours.

Hours of Operation:

• Monday to Friday
  8:30 a.m. – 4:30 p.m.
  (Closed daily from 12:00 p.m. to 1:00 p.m.)

We accept the following payment methods in person:

• Cheque
• Debit
• Cash

Please note: Credit card payments are not accepted at the counter. To pay by credit card, please use our online payment option or call 1-855-973-1933.

Payments can be placed in our After Hours Drop Box, located at the employee entrance of Town Hall at: 

203 Main Street East, Shelburne, Ontario

When using the drop box, please ensure the following:

• Make cheques payable to: Town of Shelburne
• Include your payment stub to ensure proper processing

This secure drop box is available outside of regular business hours for your convenience.

To avoid penalties or interest charges, your property tax payment must be received by the Town of Shelburne on or before the due date.

Late payments are subject to penalty and interest charges as set out in the Municipal Act, 2001 and the Town’s Municipal By-law. In accordance with Section 345 of the Municipal Act, 2001, we calculate penalties and interest on the first day of each month. 

Please note: Penalty and interest charges cannot be waived by the Treasurer or any Town staff.