Town of Shelburne Hiring: Customer Service Representative (Contract)

The Town of Shelburne is inviting applications for the position of Customer Service Representative (Contract), reporting to the Director of Legislative Services/Clerk. This role is the primary point of contact for residents, visitors, and internal staff, ensuring exceptional service at Town Hall.

The successful candidate will:

• Provide professional front-counter and telephone service.
• Process municipal payments including water, sewer, taxes, permits, licenses, and parking tickets.
• Assist residents with inquiries on services such as waste collection and green bins.
• Support administrative and records management functions.
• Maintain a welcoming and efficient reception environment.

What We Offer:

• Competitive hourly wage ranging from $26.51 – $31.20 (2026).
• Enrollment in the OMERS pension plan.
• Access to an Employee and Family Assistance Program.
• Unlimited access to live and interactive webinars through the Canadian Centre for Diversity and Inclusion (CCDI).
• A supportive, collaborative work environment.
• Professional development opportunities.

Applications are due by January 14, 2026 at 3:00 p.m. Interested candidates should email their application to hr@shelburne.ca.

This is an exciting opportunity to join a dedicated team and contribute to the smooth daily operations of Town Hall while serving the community with professionalism and care.

Visit shelburne.ca/careers