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Thank you for making an appointment for your visit to Town Hall. “Save My Spot” is designed to limit the number of residents accessing Town Hall to keep staff and visitors safe.

Residents and customers are encouraged to continue to take advantage of the digital processes. You can pay your bills online by visiting our webpage Paying My Bills. 

The best way to reach staff is by email.  

Although appointments are preferred, Town staff will try to safely accommodate people who arrive without an appointment.

Book my appointment now

Book an appointment with Town Staff

In Person

When attending an in-person appointment

  • Ensure you have all required documents before you arrive for your appointment
  • Arrive on time
  • Missed or delayed appointments may need to be rebooked for a later date
  • Use hand sanitizer when you enter the building

Virtual - Zoom

When attending a virtual appointment

  • Use a headset with microphone if possible
  • Avoid sitting with your back to a window or bright light source
  • Be respectful with other participants
  • Close doors to avoid unexpected visitors
  • Join a few minutes early if possible
  • Be clear and concise
  • Feel free to turn your camera on or off

Phone Call

When attending a phone appointment

  • Use a headset with microphone if possible
  • Be respectful with other participants
  • Close doors to avoid unexpected visitors
  • Be clear and concise
  • Be on time
Booking and contact information
DepartmentContact Information
Building, Planning and Zoning

Appointment bookings are not available at this time. Services are provided by phone or email. 

You may contact the Building, Planning and Zoning department by email or call 519-925-2600 extension 252.
Clerks Office

You can book an appointment for:

Burial Permits

Commissioner of Oath Services 

Civil Ceremony 

Freedom of Information  

Lottery Licensing 

Marriage Licenses

Payment Counter. Payments and inquiries regarding: Tax and Water, Parking Tickets, Parking Permits, Garbage Tags and Dog Licensing

You may contact the Clerks Office department by email or call 519-925-2600 extension 223.
Development and Operations

Appointment bookings are not available at this time. Services are provided by phone or email.

You may contact the Development and Operations department by email or call 519-925-2600 extension 227.
Economic Development and Marketing

You can book an appointment for:

Business Support

You may contact the Economic Development and Marketing
department by email or call 519-215-2852
Finance

Appointment bookings are not available at this time. Services are provided by phone or email.

You may contact the Finance department by email or call 519-925-2600 extension 253. 
Municipal Law Enforcement

Appointment bookings are not available at this time. Services are provided by phone or email.

You may contact the Municipal Law Enforcement department by email or call 519-925-2600 extension 255.  
Public Works

You can book an appointment for:

Boulevard Tree Inquiry 

Road Maintenance Inquiry

General Questions 

You may contact the Public Works
department by email or call 519-925-2600 extension 261.  
Water and Wastewater 

You can book an appointment for:

Billing

General Questions 

You may contact the Water and Wastewater department by email or call 519-925-2600 extension 231.  

Book my appointment now

Entrance to Town Hall will be through the main, front foyer that is on the west side of the building facing Victoria Street for all business except for Planning Services. For planning inquires please email.

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Contact Us

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Administrative Office
203 Main Street East
Shelburne, ON L9V 3K7

Phone: 519-925-2600

Fax: 519 -925-6134

Hours of Operation
Monday to Friday, 8:30 a.m. to 4:30 p.m.
Closed between 12:00 pm to 1:00 pm

© 2019 Shelburne

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