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Filing a By-law Complaint

We strive to protect and enhance our community and take pride in our homes, properties and neighbourhoods. Municipal By-laws help set standards that ensure property and community values are protected.

We are committed to protecting the general public in order to ensure Shelburne remains a pleasant community to live in and visit. We do this through the establishment and enforcement of a variety of municipal by-laws.

'Good Neighbour’ Tips

In many instances, issues that come up can be resolved before there’s a need to file a complaint. Here are a few tips to help you build positive relations with your neighbours.

  • Get to know your neighbours.
  • Talk to them. Establish lines of communication.
  • In the course of your conversation, convey what is important to you, and invite them to convey what is important to them.
  • If you have a concern, respectfully make your neighbours aware of it, and allow them the opportunity to correct or change what they have been doing. This keeps the lines of communication open. In many situations, once the other person is aware their actions are causing a concern, they work to correct it.

It is much nicer to live in a neighbourhood where people work at being good neighbours versus living in a neighbourhood where everyone just does their own thing without care for what effect it has on others.

How to File a By-law Complaint

We will not investigate anonymous complaints, unless the alleged complaint relates to an immediate health and safety issue.

Bylaw Enforcement Officers respond to citizen complaints during their hours of operation. 

Instructions on Reporting a Complaint and Inquiry

Office Hours

Monday to Friday 8am to 8pm
Saturday and Sunday 10am to 4pm
519-925-2600 Ext 229 or Ext 255
bylaw@shelburne.ca

Contact Us

Administrative Office 
203 Main Street East
Shelburne, ON L9V 3K7 

Email: info@shelburne.ca
Phone: 519-925-2600
Fax: 519 -925-6134

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